Need a receipt for your subscription or purchase? Here’s everything you need to know:
💻 Accessing Receipts for Website Purchases Made After March 5, 2025
You can view and download receipts for recent purchases directly from your account:
Log in to your Pastest account.
Click on the Profile icon in the top right-hand corner.
Select Order History from the dropdown menu.
For extra security, you will be asked to enter your Pastest email address, followed by a verification code.
Once logged in, you’ll be able to view your orders for all purchases made since March 2025
🗂️ Requesting Receipts for Purchases Made Before March 5, 2025
As we recently transitioned to a new platform (Shopify), receipts for purchases made before March 5, 2025 are not available in your account.
You will need to Submit a Request via our web form, including:
Your full name
The email address used for the purchase
The approximate date of purchase (if known)
The product(s) purchased
Our team will locate the relevant receipt(s) and send them to you as soon as possible.
📱 Receipts for In-App Purchases
If you paid through the Pastest app, your receipt will not appear in your Pastest website account.
Instead, your receipt will be issued by the relevant app store:
For iOS users: Check your purchase history via the Apple App Store
For Android users: Check your transactions via the Google Play Store
If you need help finding these, the app store’s support pages will guide you through locating and downloading your receipt.
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