Making a purchase on Pastest

Getting started with Pastest is simple. Whether you're purchasing a new subscription or running into payment issues, this guide will walk you through everything you need to know.

🛒 How to Purchase a Subscription

1. Visit the Pastest website
2. Browse and select the exam subscription you need
3. Click Buy Now or Get Started
4. Log in or create your Pastest account
5. Complete your purchase using one of the accepted payment methods

Once your payment is successful, your access will begin immediately, and you’ll find your subscription listed in your Member Home.

💳 What Payment Cards Are Accepted?

We accept all major credit and debit cards, including:

• Visa
• Mastercard
• American Express

Note: We do not currently support internationally-issued debit cards.

Good news — Pastest does not charge any transaction fees for card payments.

💷 Can I Pay via Bank Transfer?

In certain situations, we can accept payment via bank transfer. If you’re unable to pay using a card, please contact us with:

• The product(s) you’d like to buy
• The name of the bank you’ll be sending payment from

This helps us match your payment and activate your access quickly.

Bank Details for UK£ Transfers:

• Bank: HSBC
• Branch: 19 Princess Street, Knutsford, Cheshire, WA16 6BZ
• Account Name: Pastest Limited
• Account Number: 81497995
• Sort Code: 40-26-25
• IBAN: GB55HBUK40262581497995
• BIC: HBUKGB4136M

⚠️ A £10 processing fee applies when paying by bank transfer. We do not accept banker’s drafts due to processing costs.

❌ Why Is My Payment Being Declined?

If your card payment isn’t going through, try the following steps:

1. Double-check that all card details are correct.
2. Try the transaction again on the website.
3. Contact your bank — they may be blocking the payment for security reasons.

We use 3DS2 (two-factor authentication) to keep your payment secure. If your bank doesn’t support this, your transaction may be rejected.

If you’re still unable to complete your purchase, please contact our Customer Support team and we’ll be happy to help.

❓ What If I've Bought the Wrong Product?

If you've bought the wrong product, don't worry, just make sure you contact our Customer Support team within your 14-day cooling off period.

Unfortunately we're not able to switch you over onto the correct exam resource - we'll need to refund your order of the wrong product so you can then proceed to buy the right one. 

🤝 Need Help?

Still unsure about a payment or have a special request? Our friendly Customer Support team is here for you — just drop us a message and we’ll get it sorted!