If you're finding that you’re repeatedly being logged out of your Pastest account — even during a session — here’s what might be happening and how to resolve it.
👤 One Account = One User
Pastest subscriptions are designed for individual use only. If your account is accessed on another device or by someone else while you're logged in, you’ll be automatically logged out.
This is a security measure to protect your progress and ensure that your personal learning data stays accurate and secure.
🔍 Common Scenarios
You might be logged out if:
- You’re switching between multiple devices at the same time
- Someone else has your login details and is using the account
- Your account has been shared (even accidentally)
✅ What You Can Do
- Avoid simultaneous use across multiple devices
- Don’t share your login with others — your account is licensed for your use only
- Change your password if you suspect someone else might be logging in
🛡️ Why This Matters
Keeping accounts individual:
- Ensures your revision history and scores remain accurate
- Protects your personal data and performance tracking
- Helps us maintain a fair and secure platform for all users
If you continue to experience issues, feel free to reach out to our support team — we're happy to help!
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