We’re here to help! Whether you’ve got a question about your subscription, need technical support, or just want some guidance on using Pastest — our team is ready to assist you.
We are a small business, so we can't help immediately. If you haven't already, try our AI assistant — it's got access to all our guides and historic enquiries and can help with most things much quicker than the team can!
📨 Submit a ticket
You can submit a request here
We aim to respond within 1 working day
Please include:
Your Pastest username (if you have one)
A clear description of your query
Screenshots if you're reporting a technical issue
⏰ Customer Support Hours
Our team is available:
Monday to Friday: 9:00am – 5:00pm (UK time)
Closed on weekends and UK public holidays
Whether you're prepping for an exam or just getting started with Pastest, we’re always happy to help. 🙌